ChipotleFeedback – Chipotle’s Customer Satisfaction Survey

To understand the customer needs of food, chipotle took an online survey and named it ‘Chipotle feedback’.

Chipotle Feedback

On July 13, 1993, Mr. Steve founded Chipotle Mexican Grill Inc. This restaurant is mainly famous for delicious tacos and burritos of Mission style in the American food chain.

There are more than 2000 locations, this restaurant is available to get good food. The head office of this food restaurant is in Newport Beach and Southern California.  This team serves food in the following area –

1. The United Kingdom.
2. France.
3. Germany.
4. The United States.
5. Canada.

Rules and regulation for survey

If you are ready to participate in this survey, firstly you must know with the rules of the survey:

1. The participant age must be 18 years or above.
2. Participating customers must have residency in United, France, Germany, the United States, and Canada.
3. The survey limit is per person per month.
4. There is no need for any purchase payment slip to give this survey.
5. The family members, agencies, dealers and the staff of the Chipotle restaurant is not allowed for the survey.

Requirements of Chipotle feedback

1. You must have a computer, laptop with an updated browser, and a good internet facility.
2. A smartphone with a stable and good internet connection.
3. You have the time of a few minutes to complete a survey.
4. The participant is well known for English, French (Dutch), or Spanish language.

Procedure to be the part of Chipotle feedback

1. In order to become part of the survey, you must first visit an official chipotle food store website.
2. Visiting on the homepage, you have to select your convenient language to start the survey.
3. No need to purchase receipt and the survey entry code.
4. The participant has to fill-up information like as –
5. Full Name.
6. Date of visit.
7. Time of visit.
8. Residential country, State, and City.
9. Verification of the provided details is done, then your survey begins.
10. The participant has to answer the survey questions honestly.
11. Note down the voucher code displayed on the screen.

Survey Questions Topics

The questions asked by the survey team are related to the following topics –

1. Ordered food.
2. Food quality.
3. Taste of ordered food.
4. Comfortable with a cost.
5. Cleanliness of food store.
6. Foodservice speed.
7. Staff member’s nature.
8. Suggestions.
9. Complaints.

Rewards

On giving valuable customer feedback, the participant will get a free card on which a code is mentioned, and by using this, you can get free food for a year.

Read More: Arby’sFeedback

Conclusion:

The customer provides loyal feedback on food and services in an online survey. This survey includes some best ideas from loyal customers.

Because of this type of online survey, the Chipotle team has a great chance to enhance their facility by the suggestion of customers. Due to these suggestions, the restaurant is easily popular around the globe.